Privacy policy

1. General information

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Federal Act on Data Protection (FADP), every person has the right to the protection of their privacy and to protection against misuse of their personal data. We comply with these provisions. Personal data is treated as strictly confidential and is neither sold nor passed on to third parties.

2. Controller

The controller responsible for data processing on this website is:

Physio Partners
St. Gallerstrasse 17
9500 Wil SG
Switzerland

Email: hallo@physiopartners.ch
Phone: 071 774 00 00

3. Collection and processing of data

We collect and process the following data:

  • Contact details (name, email address, phone number)
  • Appointment booking data
  • Medical data in the context of treatment (with your consent)
  • Technical data (IP address, browser type, access times)

4. Purposes of data processing

Your data is used for:

  • Scheduling and managing appointments
  • Providing physiotherapy treatments
  • Billing with health insurance providers
  • Communicating with you
  • Improving our website and services

5. Cookies

This website uses cookies. Cookies are small text files that are stored on your computer by your browser. They help make our offer more user-friendly, effective and secure. Most of the cookies we use are so-called 'session cookies', which are automatically deleted after your visit.

6. Google Maps

This website uses Google Maps to display maps. When using Google Maps, Google also collects, processes and uses data about the use of the Maps functions by visitors to the websites. For more information on data processing by Google, please refer to Google's privacy policy.

7. Your rights

You have the right to:

  • Access information about your stored data
  • Rectification of inaccurate data
  • Deletion of your data
  • Restriction of data processing
  • Data portability
  • Object to data processing

8. Data security

We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

9. Changes to this privacy policy

We reserve the right to change this privacy policy at any time in compliance with the applicable data protection regulations.

Status: January 2025